Refund policy
1. General Information
This Refund Policy explains how AutoSeb handles returns, refunds, and exchanges for purchases made through our website.
By placing an order, you agree to the terms outlined in this policy.
2. Provider Information
AutoSeb
Address: 310 S 9th St, Junction, TX 76849, United States
Phone: +1 386-520-3973
Email: support@autoseb.com
3. Return Eligibility
You may request a return within 14 days of receiving your order.
To be eligible for a return:
Item must be unused and in original condition
Item must be in original packaging
Proof of purchase is required
4. Non-Returnable Items
Certain items cannot be returned, including:
Perishable goods
Personal care or hygiene items
Items marked as final sale or non-returnable
5. Refund Process
Once we receive and inspect your return, we will notify you of approval or rejection.
If approved, refunds are processed within 5–10 business days to your original payment method.
6. Return Shipping
Customers are responsible for return shipping costs
Shipping costs are non-refundable
If the item is defective or incorrect, we cover return shipping
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours with photo proof.
We will offer a replacement or full refund.
8. Order Cancellations
Orders can be canceled within 12 hours after purchase. After that, cancellation may not be possible.
9. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account
Contact your payment provider
Then contact us if needed
10. Contact
AutoSeb
📍 310 S 9th St, Junction, TX 76849, United States
📞 +1 386-520-3973
📧 support@autoseb.com